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FAQs

Is the COVID situation impacting on delivery times?

All Orders are being shipped in date ordered sequence however since returning to work our products are in such demand that our delivery times have had to be extended. We are working through the Backlog and all orders when not in stock, are being made as quickly as possible

We will try and supply you with the parts you need in Good Time for any trips you need to take so let us know when you place your order and we try our best to ensure the parts are made and delivered with enough time for you to fit them before you head off.

 

How easy are Guardsman Dog Guards to fit?
Every Guardsman Dog Guard is specifically designed to suit your car and will take between 2 and 15 minutes to fit. The guards weigh about 5kg and as you will be leaning into the boot while trying to position the guard correctly so an extra pair of hands will make life easier, We assume that most customers will pretty much leave the Guard in place however if you do need to remove it you will be able to do so easily, Fitment does not require you to drill or modify your car in any way and all our parts fit independently of the seat headrests.
All fitting instructions are supplied and all bolts used to assemble the dog guard frame are tightened using an Allen key which we provide in the kit

 

I have a Sunroof fitted in my car – will the dog guard fit OK?
Having a sunroof fitted normally means the roof lining is dropped slightly lower to accommodate the sunroof mechanism. On many of our Dog Guards this makes no difference. On some we supply different bracketry and on a few we have re-designed the guard completely. We have covered this in the product descriptions but if you are unsure give us a call and we will clarify

 

How long will my order take to be delivered? Please refer to COVID information at the top of the page.

If we have the parts in stock (and we do have a great many!) we will ship on the same day if the order is placed before 14:00 GMT Monday to Friday. Delivery throughout most of the UK is 1-2 working days with most of Europe being a few days longer. Deliveries to the United States take 3-5 days. There may be circumstances beyond the delivery company’s control that delay deliveries so this service is not guaranteed.

 

I want to buy a Guardsman Dog Guard but there are two different vehicles shown for my model year, how do I choose?
Car manufacturers will sometimes overlap sales of outgoing and incoming models. The Dog Guards and Dividers are vehicle specific so it’s important to order the correct part for your car. If you are unsure email us some some digital pics and we will point you in the right direction

 

Will a Guardsman Variable Boot Divider fit with another brand of dog guard?
Our Boot Dividers will only fit with the corresponding Guardsman Dog Guard.
They will not fit any other manufacturers’ parts. Our Boot Dividers are the only ones on the market that can be fitted in multiple positions (70/30, 60/40, 50/50) allowing you to vary the compartment sizes

 

Is there any way I can see how the parts fit before I buy?
A lot of the Dog Guards use existing fixing points in the car. All of the product pages on this website have printable fitting instructions.

 

I’ve bought a Guardsman Dog Guard and I’m having a problem fitting it, what should I do?
Send an email to [email protected] noting the part number, your order number and the nature of the problem. Photos will help and should enable us to resolve the issue more quickly.

 

I have misplaced one of the parts that came with my order. Can I order the part from you separately?

Email us with the part number and a description of the part, tell us where you are in the world and we’ll see what we can do to help you out.